This Payment Policy explains how payments are handled at MySorra. We are committed to providing a secure, transparent, and customer-friendly checkout experience for all purchases.
Accepted Payment Methods
We currently accept the following payment method on our website:
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PayPal
Available payment methods are displayed at checkout and are processed securely through our payment service providers.
Currency for Transactions
All purchases are processed in USD (United States Dollar). Customers whose bank accounts or payment methods use a different currency may be subject to exchange rates, currency conversion fees, or other transaction fees imposed by their bank or payment provider. These charges are outside of MySorra’s control.
• Currency used: USD (United States Dollar)
• Payments made from accounts using other currencies may be subject to exchange rates or bank/provider fees
Secure Payment
All transactions are protected using SSL encryption, ensuring that your billing and personal information remains secure. We prioritize the confidentiality and integrity of all payment data.
• SSL encryption applied to all transactions
• Customer data is kept secure during payment processing
Shipping Policy Overview
Orders are shipped according to our Shipping Policy, which details handling times, transit windows, and delivery estimates. For full information, please visit our Shipping Policy page.
• Shipping handled as per our Shipping Policy
• Estimated delivery times and fulfillment days explained on policy page
Return & Refund Policy Overview
If you are not fully satisfied with your purchase, returns and refunds are managed according to our Return & Refund Policy. This policy explains eligibility, timelines, and how to request a return or exchange. Please refer to our Return & Refund Policy page for full details.
• Returns and refunds as per Return & Refund Policy
• Guidelines for eligibility and processing explained on policy page
Privacy Policy Overview
We respect your privacy and protect all personal and billing information in accordance with our Privacy Policy. For full details on how your data is collected, used, and stored, visit our Privacy Policy page.
• Customer data handled according to Privacy Policy
• Full privacy details available on the linked page
Google Merchant Center Compliance
MySorra complies fully with Google Merchant Center policies. All billing and checkout information is transparent, accurate, and adheres to the highest standards of online retail compliance. Customers can shop with confidence knowing their transactions meet Google Merchant requirements.
• Fully compliant with Google Merchant Center
• Transparent and accurate billing and checkout
Need Help?
If you have any questions regarding payments, billing, or related concerns, our customer service team is always ready to assist you.
Email: info@mysorra.com
Address: Level 2, Moulmein Rise Shoppes, 9, Jalan Moulmein, Pulau Tikus, 10350 George Town, Pulau Pinang, Malaysia
Operating Hours: Monday to Friday, 10:00 AM – 19:00 PM (GMT+8)
Your feedback is highly valuable to us, and we aim to respond within 24 business hours.