- 5 stars: 1 (100%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 star: 0 (0%)
I bought two. I was hoping you would not be able to hear the fans at all, but that is not the case. They are extremely quiet, but not inaudible.
I was also hoping I could leave the fan switch in the "on" position and when I powered the fan's power source on and off (in my case, a game console and audio receiver) the fan would also turn on and off. Unfortunately, that is not the case and the fans remain on until I manually flip the switch. I mounted the switch behind the entertainment stand so it is only a minor inconvenience.
I will say they do have solid customer service. I had inquired their customer service team, before making the purchase, if the fan would turn on and off as I described above and their response time was very fast. They did give me information that wasn't completely accurate. However, when I posted a less than positive review they responded, offered assistance, and also explained why they had incorrect information. I imagine if the issue was something they could control they wouldn't hesitate to help.
I mentioned three negative things here, but gave them a positive rating; supportive Customer Service goes a long way in my book and the fans really are pretty quiet. I would recommend this product, and seller.
Another update simply because their service really is quite good: They really went above and beyond to make sure I was happy. Very well done. It fits well with our furniture setup.